Mr. Brent Garback, VP of Technology & Business Service Processes, Omega World Travel
Consummate professional services executive with 20+ years experience delivering strong and sustainable revenue growth in highly competitive travel & hospitality market. An executive leader, Brent is especially skilled in the development of business strategies and IT solutions which enable organizations to create differentiated sales and marketing programs to increase top-line growth and bottom-line improvement.

 Expertise and knowledge to promote relevant and creative solutions to help clients address and overcome obstacles, adapt to changing circumstances, and achieve business goals to drive operational performance.  Brent is an effective communicator, skilled negotiator possessing strong analytical skills, which has allowed him to effectively initiate, implement and transform business processes. 

PROFESSIONAL HISTORY
Professional Experience

 Currently Brent is employed as the VP of Technology & Business Service Processes
 Omega World Travel is ranked by Business Travel News as the third largest travel   management company in the U.S

- Reevaluate the entire operational process chain, from processing through fulfillment

- Coordinate the implementation of point of sale solutions, which are both GUI-based and
      connect to multiple GDS’s (computer reservation systems)

- Analyze and review alternative IT solutions and configurations

- Drive customer experience improvement and travel cost mitigation

- Interact with Key Account Managers and Travel Contacts, to meet their ever evolving needs.

Previously Brent was:
President of Total Travel Management  
- Co-founded and directed the sales and marketing efforts to create one of the 10 Largest Travel Management Companies in the United States. Distinctly known for creating long-term, long-lasting relationships.( Clients include GM, DaimlerChrysler, IBM, Ford and McKinsey & Company)

- Awarded the “Supplier of the Year” by General Motors for outstanding customer service and continuous cost reduction.

- Worked with a team at IBM on a Department of Defense project to review and reengineer the travel business processes at the Pentagon

- Developed and was awarded a patent for the automated processing of travel reservations
             U. S. Patent # 5,237,499 Canadian Patent # 2,123,230

Consultant for American Airlines (AMR)

- Lead the development of traveler profile systems (early CRM solution), travel agency reporting systems and sales support for SABRE reservation system

Education:
BS – University of Detroit, Accounting and Finance Major
MBA classes in Management and Statistical Analysis, University of Detroit
Certified Public Accountant (CPA)