COLLEGE DIRECTORY       :      VISIT ELLER      :      LOG IN 

Paulo Goes

Department Head
Salter Distinguished Professor in Technology and Management

• Ph.D., University of Rochester, 1991

Courses

• MIS 545 Data Mining for Business Intelligence
• MIS 596a Special Topics in MIS

Research Interests

• Information technology evaluation
• Electronic markets
• On-Line auctions
• Database and datawarehousing technology and systems
• Database security and confidentiality protection
• Technology infrastructure
• Network design and performance
• Modeling of complex production and information systems

Publications and Working Papers

• “A Finite Mixture Model to Examine and Predict B2B Electronic Payments System Adoption” (with J. Zhang, K.K. Wei and R. Bapna), forthcoming in Information Systems Research.
• “Understanding Willingness to Pay Formation of Repeat Bidders in Online Sequential Auction”, forthcoming Information Systems Research, (with G. Karuga and A. Tripathi). Information Systems Research, vol. 21, Issue 9, December 2010.
• “Semantic Enrichment Process: An Approach to Software Component Reuse in Modernizing Enterprise Systems,” (with N. Ilk, L. Zhao and P. Hoffman), Information Systems Frontiers, November 2010.
• “The Design and Use of Information Preference Markets (I-PREFS) for Early Stage Emerging Technology Evaluation,” (with C. Li, J. Marsden and J. Zhang), Journal of Management Information Systems, Vol. 26, No. 3, Winter 2009-10, 45-70.
• "Preference Markets for Innovation Identification and Selection," (with C. Li, J. Marsden and J. Zhang), Interfaces, Vol. 40, No. 2, March-April 2010.
• “Overlapping Liquidation Auctions: Empirical Characterization of Bidder Strategies and Auction Prices” (with S-J Chang, R. Bapna and A. Gupta), Management Information Systems Quarterly Vol. 33, No.4 December 2009, 763-783.
• “Reactivity Based Model to Study Online Auctions Dynamics,” Information Technology and Management (with F. Mourao, A. Pereira, L. Rocha and W. Meira), Vol 10, No1, March 2009, 21-37.
• “A Cost Base Range Estimation for Mapping Top-K Selection Queries over Relational Databases”, (with A. Ayanso and K. Mehta), Journal of Database Management, vol. 20, no. 4, October 2009, 1-25.
• “Auctioning Vertically Integrated Online Services: Computational Approaches for Real-Time Allocation” (with R. Bapna and A. Gupta), Journal of Management Information Systems, Vol. 25, No. 3, Winter 2008-2009, 10-64.
• “Online Auctions Hidden Metrics: Understanding Unsuccessful Auction Transactions,” (with. Y. Tu and Y.A. Tung), Communications of the ACM, April 2008, vol. 52, no.4, 147-149.
• “Predicting Bidders’ Willingness to Pay in Online Multi-Unit Ascending Auctions: Analytical and Empirical Insights,” INFORMS Journal on Computing, vol. 20, no. 3, pp. 345-355, Summer  (2008) (with R. Bapna, A. Gupta and G. Karuga).
• “A Practical Approach for Efficiently Answering Top-k Relational Queries,”  Decision Support Systems , Vol. 44, Issue 1, November (2007) (with A. Ayanso and K. Mehta), pp. 326-349.
• “Periodic Cache Replacement Policy for Dynamic Content at Application Servers”, Decision Support Systems, 43(2), pp. 336-348 (2007) (with R. Chiang and J. Zhang)
• “Moving from Data-Constrained to Data-Enabled Research: Experiences and Challenges in Collecting, Validating, and Analyzing Large-Scale E-Commerce Data, Statistical Science Vol. 21, No. 2, 116-130, (2006) (with R. Bapna, R. Gopal and J. Marsden)
• “Supporting Timely Managerial Decision Making - Methods for Selecting Robust Database Structures with Dynamic Query Patterns”, European Journal of Operational Research, (with A. Chen, A. Gupta and J. Marsden), No. 168 (2006)
• “Pricing and Allocation for Quality-Differentiated Online Services,” Management Science Vol. 51, No. 7, July 2005 (with R. Bapna and A. Gupta)
• “GIST: a Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites”, Management Information Systems Quarterly Vol.8,  No.2, June 2004 (with T. Albert and A. Gupta)
• “Database Design in the Modern Organization – Identifying Robust Structures Under Changing Query Patterns and Arrival Rate Conditions”, Decision Support Systems Volume 37, No. 3, June 2004, pp. 435-447 (with A. Chen, A. Gupta and J. Marsden)
• “User Heterogeneity and its Impact on Electronic Auction Market Design: An Empirical Exploration,” Management Information Systems Quarterly Vol 8, No.1, March 2004, (with R. Bapna, A. Gupta and Y. Jin)
• “Replicating Online Auctions to Analyze Auctioneers’ and Bidders’ Strategies”, Information Systems Research Vol.14, No. 3, September 2003 (with R. Bapna and A. Gupta)
• “Analysis and Design of Business-to-Consumers Online Auctions”, Management Science Vol. 49, No.1, January 2003, pp. 85-101, (with R. Bapna and A. Gupta)
• “A Query-Driven Approach to the Design and Management of Flexible Database Systems”, Journal of Management Information Systems  Vol. 19, No. 3, Winter 2002-3, pp. 100-121, (with A. Chen and J. Marsden)
• “Optimal Design of the Online Auction Channel: Analytical, Empirical and Computational Insights”, Decision Sciences Vol. 33, No. 4, Fall 2002 (with R. Bapna, A. Gupta and G. Karuga).
• “Bin-CVC – Confidentiality Protection of Binary Data and Inside Threats”, Management Science Vol. 48, No. 6, June 2002, pp. 749-764 (with R. Garfinkel and R. Gopal)
• “Confidentiality Via Camouflage: the CVC Approach to Database Security,” Operations Research, Vol. 50, No. 3, May-June 2002, pp. 501-516 (with R. Gopal and R. Garfinkel)
• “Comparative Analysis of Multi-item Online Auctions: Evidence from the Laboratory”, Decision Support Systems, Vol. 32, No. 2, December 2001, pp. 135-153 (with R. Bapna and A. Gupta).
• “On-Line Auctions: Insights and Analysis,” Communications of the ACM, Vol. 44, No. 11, November 2001, pp. 42-50 (with R. Bapna and A. Gupta).
• “A Theoretical and Empirical Investigation of Multi-Item On-Line Auctions”, Information Technology and Management, Vol. 1, No. 1,2, 2000, pp. 1-24 (with R. Bapna and A. Gupta).
• "Interval Protection of Confidential Information in a Database", INFORMS Journal on Computing Vol. 10, No. 3, (1998) (with R. Gopal and R. Garfinkel).
• “Query Evaluation Management: Design and Prototype Implementation, Decision Support Systems, Vol. 19, (1997), pp. 23-42, (with R. Gopal and N.K. Chen).
• "A Closed Queueing Network Model to Evaluate the Impact of Recovery Operations on the Performance of Database Servers", Journal of the Operational Research Society , 1996, Vol. 47, pp. 122-135, (with U. Sumita).
• "A Stochastic Model for Performance Evaluation of Main Memory Resident Database Systems", INFORMS Journal on Computing, Vol. 7, No. 3, Summer 1995, pp. 269-282.
• "Stochastic Models for Performance Analysis of Database Recovery Control", IEEE Transactions on Computers, Vol. 44, No. 4, pp. 561-576  (1995) (with U. Sumita).
• Analysis of a New Thruway Communication System with Discrete Minimal Zones", IEEE Transactions on Communications, Vol. 40, No. 4, pp 754-764, (1992) (with H. Kawashima and U. Sumita).
• "Performance Management in Flexible Manufacturing Systems", International Journal of Flexible Manufacturing Systems, Vol. 4, pp. 17-50  (1991), (with P. Schweitzer and A. Seidmann).
• "Analysis of Effective Service Time with Age Dependent Interruptions and Its Application to Optimal Rollback Policy for Database Management", Queueing Systems: Theory and Applications, Vol. 4, 1989, pp.193-212, (1989). (with U. Sumita and N. Kaio).

Conference Papers

• "Bidders' Attrition in Online Sequential Auctions, WITS 2010 – Workshop on Information Technology and Systems," December 2010 (with A. Tripathi)
• "Live-chat Agent Assignments in Two-Class e-Customer Queues under Imprecise Profiling," WITS 2010 – Workshop on Information Technology and Systems, December 2010, (with N. Ilk and L. Zhao)
• "Individual Buyer – Bidding Strategies in Sequential Auctions, WITS 2010 – Workshop on Information Technology and Systems," December 2010 (with A. Tripathi)
• "The Generalized Second Price Auction," WITS 2010 – Workshop on Information Technology and Systems, December 2010 (with D. Zeng)
• "A Framework to Support Service-oriented Architecture Investment Decision," ICIS 2010 – International Conference on Information Systems December 2010 (with N. Ilk and L. Zhao)
  

Professional Associations

• INFORMS -Institute for Operations Research and Management Sciences
• INFORMS Information Systems Society and e-Business Cluster Member
• ACM - Association for Computing Machinery
• Beta Gamma Sigma
• Delta Sigma Pi