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Paulo Goes

Department Head
Salter Distinguished Professor in Technology and Management

• Ph.D., University of Rochester, 1991

Courses

• MIS 596a Special Topics in MIS

Research Interests

• Information technology evaluation
• Electronic markets
• On-Line auctions
• Database and datawarehousing technology and systems
• Database security and confidentiality protection
• Technology infrastructure
• Network design and performance
• Modeling of complex production and information systems

Publications and Working Papers

• “Online Auctions Hidden Metrics: Understanding Unsuccessful Auction Transactions,” (with. Y. Tu and Y.A. Tung), forthcoming Communications of the ACM. 
• “Predicting Bidders’ Willingness to Pay in Online Multi-Unit Ascending Auctions: Analytical and Empirical Insights” (with R. Bapna, A. Gupta and G. Karuga), forthcoming INFORMS Journal on Computing. 
• “A Practical Approach for Efficiently Answering Top-k Relational Queries,”, forthcoming  Decision Support Systems (with A. Ayanso and K. Mehta). 
• “Periodic Cache Replacement Policy for Dynamic Content at Application Servers”, Decision Support Systems, 43(2), pp. 336-348 (2007)  (with R. Chiang and J. Zhang)
• “Moving from Data-Constrained to Data-Enabled Research: Experiences and Challenges in Collecting, Validating, and Analyzing Large-Scale E-Commerce Data, Statistical Science vol. 21, no. 2, 116-130, (2006) (with R. Bapna, R. Gopal and J. Marsden) 
• “Supporting Timely Managerial Decision Making - Methods for Selecting Robust Database Structures with Dynamic Query Patterns”, European Journal of Operational Research, (with A. Chen, A. Gupta and J. Marsden), No. 168 (2006) 
• “Pricing and Allocation for Quality-Differentiated Online Services,” Management Science Vol. 51, No. 7, July 2005 (with R. Bapna and A. Gupta)
• “GIST: a Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites”, Management Information Systems Quarterly Vol.8, No.2, June 2004 (with T. Albert and A. Gupta) 
• “Database Design in the Modern Organization – Identifying Robust Structures Under Changing Query Patterns and Arrival Rate Conditions”, Decision Support Systems Volume 37, No. 3, June 2004, pp. 435-447 (with A. Chen, A. Gupta and J. Marsden)
• “User Heterogeneity and its Impact on Electronic Auction Market Design: An Empirical Exploration,”  Vol 8., No.1, March 2004, Management Information Systems Quarterly (with R. Bapna, A. Gupta and Y. Jin)
• “Replicating Online Auctions to Analyze Auctioneers’ and Bidders’ Strategies”, Information Systems Research Vol.14, No. 3, September 2003 (with R. Bapna and A. Gupta)
• “Analysis and Design of Business-to-Consumers Online Auctions”, Management Science Vol. 49, No.1, January 2003, pp. 85-101, (with R. Bapna and A. Gupta)
• “A Query-Driven Approach to the Design and Management of Flexible Database Systems”, Journal of Management Information Systems  Vol. 19, No. 3, Winter 2002-3, pp. 100-121, (with A. Chen and J. Marsden)
• “Optimal Design of the Online Auction Channel: Analytical, Empirical and Computational Insights”, Decision Sciences Vol. 33, No. 4, Fall 2002 (with R. Bapna, A. Gupta and G. Karuga)
• “Bin-CVC – Confidentiality Protection of Binary Data and Inside Threats”, Management Science Vol. 48, No. 6, June 2002, pp. 749-764 (with R. Garfinkel and R. Gopal)
• “Confidentiality Via Camouflage: the CVC Approach to Database Security,” Operations Research, Vol. 50, No. 3, May-June 2002, pp. 501-516 (with R. Gopal and R. Garfinkel)
• “Comparative Analysis of Multi-item Online Auctions: Evidence from the Laboratory”, Decision Support Systems, Vol. 32, No. 2, December 2001, pp. 135-153 (with R. Bapna and A. Gupta).
• “On-Line Auctions: Insights and Analysis,” Communications of the ACM, Vol. 44, No. 11, November 2001, pp. 42-50 (with R. Bapna and A. Gupta).
• “A Theoretical and Empirical Investigation of Multi-Item On-Line Auctions”, Information Technology and Management, Vol. 1, no. 1,2, 2000, pp. 1-24 (with R. Bapna and A. Gupta)
• "Interval Protection of Confidential Information in a Database", INFORMS Journal on Computing Vol.10, No. 3, (1998) (with R. Gopal and R. Garfinkel)
• “Query Evaluation Management: Design and Prototype Implementation", Decision Support Systems, Vol. 19, (1997), pp. 23-42, (with R. Gopal and N.K. Chen).
• "A Closed Queueing Network Model to Evaluate the Impact of Recovery Operations on the Performance of Database Servers", Journal of the Operational Research Society, 1996, Vol. 47, pp. 122-135, (with U. Sumita)
• "A Stochastic Model for Performance Evaluation of Main Memory Resident Database Systems", INFORMS Journal on Computing, Vol. 7, No. 3, Summer 1995, pp. 269-282.
• "Stochastic Models for Performance Analysis of Database Recovery Control",  IEEE Transactions on Computers., Vol. 44, No. 4, pp. 561-576  (1995) (with U. Sumita)
• "Analysis of a New Thruway Communication System with Discrete Minimal Zones", IEEE Transactions on Communications, Vol. 40, No. 4, pp 754-764, (1992) (with H. Kawashima and U. Sumita).
• "Performance Management in Flexible Manufacturing Systems", International Journal of Flexible Manufacturing Systems, Vol. 4, pp. 17-50 (1991). (with P. Schweitzer and A. Seidmann).
• "Analysis of Effective Service Time with Age Dependent Interruptions and Its Application to Optimal Rollback Policy for Database Management", Queueing Systems: Theory and Applications, Vol. 4, 1989, pp.193-212, (1989). (with U. Sumita and N. Kaio).

Professional Associations

• INFORMS -Institute for Operations Research and Management Sciences
• INFORMS Information Systems Society and e-Business Cluster Member
• ACM - Association for Computing Machinery

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